External Clover Status Page Status

Monitoring - Services in the EU are gradually returning to normal. Merchant Dashboards and new orders are now processing as expected. Clover engineers are actively working to fully resolve the issue. Thank you for your continued patience.
Mar 18, 2025 - 15:11 PDT

Identified - Clover merchants in the EU: We are experiencing a service disruption that will impact tips, refunds, and adjustments. Merchants can take payments but might not see the transaction immediately on their devices. Clover Engineers are actively working to resolve the issue as quickly as possible.
Mar 18, 2025 - 13:18 PDT

Investigating - Clover merchants in the EU are experiencing a service disruption that will impact tips, refunds, and adjustments. Merchants can take payments but might not see the transaction immediately on their devices. Clover Engineers are actively working to resolve the issue as quickly as possible.
Mar 18, 2025 - 11:42 PDT

North America - Clover Services Operational

North America - Payment Authorization Services Operational

North America - Clover Platform Services Operational

Clover GO Operational

Dashboard Operational

Clover Sport Operational

Tips Operational

Refunds Operational

Payments Operational

Batch Closeouts Operational

Closeouts Operational

Card Issuer Processing Operational

E-Commerce Operational

Online Ordering Operational

Cloud Pay Display Operational

Invoicing Operational

Online Booking Operational

Online Shopping Operational

Website Builder Operational

Appointment Booking Operational

Call Centers Operational

European - Clover Services Degraded Performance

European - Auth Services Operational

European - COS Services Degraded Performance

Dashboard Operational

Latin America - Clover Services Operational

Latin America - Clover Platform Service Operational

Dashboard Operational

Developer Services Operational

Clover Platform API Operational

Dashboard Operational

Webhooks Operational

Sandbox Operational

Cloud Pay Display Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 18, 2025

Unresolved incident: Clover EU is experiencing an issue.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

Clover is Experiencing an Issue

Resolved - The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Merchants who were previously unable to make tip adjustments should ensure they complete those adjustments before their end-of-day batch out. Thank you again for your patience while we worked through this issue.
Mar 14, 13:01 PDT

Update - Please note that we continue to work on the issue currently impacting tips, refunds, voids and other related order synching and transactions. Also, if you are integrated through our Cloud Pay display functionality, you may need to retry your card transactions. We are actively working to remediate this issue and will send another update shortly.

Thank you again for your patience.
Mar 14, 12:14 PDT

Update - Clover merchants, we are experiencing a service disruption impacting tips, refunds, and adjustments. While merchants can still accept payments, there may be a delay in seeing these transactions reflected on their devices. Our engineering teams are actively working to resolve the issue as quickly as possible.

We greatly appreciate your understanding and patience during this time. We will provide further updates as soon as they become available.

Thank you for your continued support.
Mar 14, 11:43 PDT

Investigating - Clover is experiencing some intermittent issues at this time. There is no action you need to take - we will post another update here within the next 30 minutes.
Mar 14, 10:23 PDT

Mar 13, 2025

Clover Call Center Phone Issue

Resolved - We've resolved the issue, and Clover support calls are going through as expected. Please contact Clover support at 1-877-273-8191 (US) if you need any further help.
Mar 13, 20:46 PDT

Investigating - Clover merchants, we are experiencing a service disruption with our phone systems, which will cause delays when contacting Clover Support. Our engineering teams are actively working to resolve the issue as quickly as possible.
We appreciate your understanding and patience during this time. Further updates will be provided as soon as they are available.
Thank you for your continued support.
Mar 13, 18:39 PDT

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

Mastercard Card Processing Issue

Resolved - Mastercard has resolved its issue, and all Clover systems are working as expected. Please contact support if you have any concerns.
Mar 9, 04:12 PDT

Investigating - We are aware that Mastercard is experiencing a nationwide outage that may impact processing for some merchants. Our teams are working closely with Mastercard to resolve the issue as quickly as possible.
Please note that this is an issue affecting Mastercard's systems and not a Clover-specific problem. We will continue to monitor the situation and provide updates as more information becomes available.
Thank you for your patience and understanding.
Mar 9, 03:14 PDT

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

Clover e-Commerce Issue

Resolved - We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.
Mar 6, 13:46 PST

Investigating - Please be aware that Clover is experiencing an issue impacting e-commerce products, including Shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.
Mar 6, 13:26 PST

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.