External Clover Status Page Status

Modifiers are appearing as "unavailable" on the Web Dashboard and on device

Update - We are continuing to work on a fix for this issue.
May 13, 2025 - 10:26 PDT

Identified - We are continuing to investigate this issue.
May 13, 2025 - 10:20 PDT

Investigating - We are currently investigating an issue where modifiers are appearing as "unavailable" on the Web Dashboard and merchant devices. As a result, employees may not see modifier options when placing orders.
Merchants can manually restore affected modifiers by re-enabling them in the Inventory > Items section of the Dashboard or on device.
We appreciate your patience and will provide updates as we work to resolve this issue.
May 13, 2025 - 09:05 PDT

North America - Clover Services Degraded Performance

North America - Payment Authorization Services Operational

North America - Clover Platform Services Operational

Clover GO Operational

Dashboard Degraded Performance

Clover Sport Operational

Tips Operational

Refunds Operational

Payments Operational

Batch Closeouts Operational

Closeouts Operational

Card Issuer Processing Operational

E-Commerce Operational

Online Ordering Operational

Cloud Pay Display Operational

Invoicing Operational

Online Booking Operational

Online Shopping Operational

Website Builder Operational

Appointment Booking Operational

Call Centers Operational

European - Clover Services Operational

European - Auth Services Operational

European - COS Services Operational

Dashboard Operational

Cloud Pay Display Operational

Latin America - Clover Services Operational

Latin America - Clover Platform Service Operational

Dashboard Operational

Developer Services Operational

Clover Platform API Operational

Dashboard Operational

Webhooks Operational

Sandbox Operational

Cloud Pay Display Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 13, 2025

Unresolved incident: Modifiers are appearing as "unavailable" on the Web Dashboard and on device.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

Clover Dashboard Two Factor Authentication Issue

Resolved - The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
May 1, 17:46 PDT

Identified - Clover merchants may be experiencing a disruption with Twilio's SMS/texting service. As a result, Clover merchants who have set up multi-factor authentication may be experiencing issues accessing their Clover dashboard, text delivery, and text promotion delivery. We are engaged with Twilio and will provide an update soon.
May 1, 11:43 PDT

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.