Update - We are continuing to work on a fix for this issue.
May 13, 2025 - 10:26 PDT
Identified - We are continuing to investigate this issue.
May 13, 2025 - 10:20 PDT
Investigating - We are currently investigating an issue where modifiers are appearing as "unavailable" on the Web Dashboard and merchant devices. As a result, employees may not see modifier options when placing orders.
Merchants can manually restore affected modifiers by re-enabling them in the Inventory > Items section of the Dashboard or on device.
We appreciate your patience and will provide updates as we work to resolve this issue.

May 13, 2025 - 09:05 PDT
North America - Clover Services Degraded Performance
North America - Payment Authorization Services ? Operational
North America - Clover Platform Services ? Operational
Clover GO Operational
Dashboard Degraded Performance
Clover Sport Operational
Tips Operational
Refunds Operational
Payments Operational
Batch Closeouts Operational
Closeouts Operational
Card Issuer Processing Operational
E-Commerce Operational
Online Ordering Operational
Cloud Pay Display Operational
Invoicing Operational
Online Booking Operational
Online Shopping Operational
Website Builder Operational
Appointment Booking Operational
Call Centers Operational
European - Clover Services Operational
European - Auth Services ? Operational
European - COS Services ? Operational
Dashboard Operational
Cloud Pay Display Operational
Latin America - Clover Services Operational
Latin America - Clover Platform Service ? Operational
Dashboard Operational
Developer Services ? Operational
Clover Platform API ? Operational
Dashboard ? Operational
Webhooks Operational
Sandbox ? Operational
Cloud Pay Display ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 13, 2025

Unresolved incident: Modifiers are appearing as "unavailable" on the Web Dashboard and on device.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025
Resolved - The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
May 1, 17:46 PDT
Identified - Clover merchants may be experiencing a disruption with Twilio's SMS/texting service. As a result, Clover merchants who have set up multi-factor authentication may be experiencing issues accessing their Clover dashboard, text delivery, and text promotion delivery. We are engaged with Twilio and will provide an update soon.
May 1, 11:43 PDT
Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.