The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Posted Jun 16, 2025 - 08:15 PDT
Update
The Clover Engineering Team has identified the issue and is actively working to resolve the incorrect transactions. We'll provide updates throughout the weekend.
Posted Jun 14, 2025 - 17:23 PDT
Update
The Clover Engineering Team is actively working to resolve the incorrect transactions. We'll provide updates throughout the weekend
Posted Jun 14, 2025 - 08:33 PDT
Identified
Clover Engineering is actively working on resolving the incorrect transactions. Please look for updates throughout the weekend.
Posted Jun 13, 2025 - 18:42 PDT
Investigating
Clover is experiencing an issue where some payments are showing a result of "initiated" and appear to be stuck in this state. This is due to transactions that occurred during the Google outage on 6/12. Our engineering team is actively investigating the issue. There is no current workaround. We greatly appreciate your ongoing patience as we work to resolve this issue, and will provide an update once we have an estimated time for resolution. Thank you for your understanding.
Posted Jun 13, 2025 - 12:02 PDT
This incident affected: North America - Clover Services (Dashboard, Payments, Batch Closeouts, Closeouts).