tag:status.clover.com,2005:/historyExternal Clover Status Page Status - Incident History2024-03-28T22:22:42-07:00External Clover Status Pagetag:status.clover.com,2005:Incident/200495812024-02-22T14:19:35-08:002024-02-22T14:19:35-08:00AT&T Outage<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>14:19</var> PST</small><br><strong>Resolved</strong> - On February 22, 2024, at approximately 3:15 PM EST, government sources reported the nationwide telecommunication disruptions affecting users of various mobile carriers have been fully restored across the United States.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>08:33</var> PST</small><br><strong>Identified</strong> - Regarding the nationwide telecommunications disruption, we understand that some Clover customers using AT&T may be experiencing issues impacting our Wireless Manager App with SIM/Cellular Data. We recommend using Wi-Fi or a hardwired ethernet connection for internet connectivity instead. If that is not possible, we recommend processing offline. For help in enabling “Offline Mode,” <br />please visit: https://www.clover.com/en-US/help/accept-offline-payments</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>08:31</var> PST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>08:31</var> PST</small><br><strong>Investigating</strong> - Regarding the nationwide telecommunications disruption, we understand that some Clover customers using AT&T may be experiencing issues impacting our Wireless Manager App with SIM/Cellular Data. We recommend using Wi-Fi or a hardwired ethernet connection for internet connectivity instead. If that is not possible, we recommend processing offline. For help in enabling “Offline Mode,” please visit: https://www.clover.com/en-US/help/accept-offline-payments</p>tag:status.clover.com,2005:Incident/200377772024-02-21T19:32:53-08:002024-02-21T19:32:53-08:00Clover is experiencing an Issue with the web dashboard<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>19:32</var> PST</small><br><strong>Resolved</strong> - Thank you again for your patience today. We have resolved all issues, and our systems are working as expected. We appreciate your business and apologize again for these issues.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>12:10</var> PST</small><br><strong>Update</strong> - Thank you again for your ongoing patience as we continue to resolve the Clover dashboard latency you may be experiencing today. As we mentioned earlier, there may also be intermittent online ordering and app connectivity issues via our Cloud Pay display integration. We have our full engineering team engaged to get this resolved as soon as possible.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>09:00</var> PST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>08:52</var> PST</small><br><strong>Update</strong> - Clover’s engineering team continues to fully resolve the Clover dashboard latency you may be experiencing. There may also be intermittent online ordering and app connectivity issues via our Cloud Pay display integration. Thanks for your ongoing patience.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>06:11</var> PST</small><br><strong>Update</strong> - Thank you for your ongoing patience while we work to resolve the intermittent latency on Clover’s Web Dashboard. Our engineers are actively working to restore all functionality and will send another update shortly.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>04:14</var> PST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>04:10</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>04:09</var> PST</small><br><strong>Investigating</strong> - Please note that Clover is experiencing intermittent latency on our Web Dashboard. We have our engineers engaged and will send another update shortly.</p>tag:status.clover.com,2005:Incident/199021242024-02-03T21:05:34-08:002024-02-08T12:02:24-08:00Dashboard Issue<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>21:05</var> PST</small><br><strong>Resolved</strong> - Thank you again for your patience today. We have resolved all issues, and our systems are working as expected. We appreciate your business and apologize again for these issues.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>17:49</var> PST</small><br><strong>Update</strong> - Please note that we have restored the Clover web dashboard at this time. Our engineers continue to work on the issues you may be experiencing related to order syncing across your Clover devices. Thank you for your continued patience, and we will provide another update as soon as possible.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>15:36</var> PST</small><br><strong>Update</strong> - Thank you for your ongoing patience. Please note that all of our API services have been restored, and we are resolving the remaining issues relating to the Clover web dashboard and Clover device order synching. We will provide another update as soon as possible.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:08</var> PST</small><br><strong>Update</strong> - Clovers API services have recovered and we are working on remediating the device services that are unavailable or having intermittent issues.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>13:42</var> PST</small><br><strong>Update</strong> - Engineering teams are working to resolve this issue. We appreciate your ongoing patience.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>12:38</var> PST</small><br><strong>Update</strong> - Our engineers continue to troubleshoot the API, online dashboard, and ordering issues you may be experiencing. We are actively working towards a full resolution shortly. Thank you for your ongoing patience.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>11:48</var> PST</small><br><strong>Identified</strong> - Clover is currently experiencing intermittent issues with our dashboard and API connectivity, which would impact our integrated service and our Cloud Pay display application. On-device payments should be functional. You do not need to take any action at this time. We will provide another update within the next 30 minutes.</p>tag:status.clover.com,2005:Incident/194927062023-12-20T15:04:09-08:002023-12-20T15:04:09-08:00Clover Gift Card Issue<p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>15:04</var> PST</small><br><strong>Resolved</strong> - We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>14:05</var> PST</small><br><strong>Investigating</strong> - Clover is aware of an issue where merchants are having issues redeeming and issuing gift cards. Engineering is investigating, and we will have another update shortly. Thank you for your patience.</p>tag:status.clover.com,2005:Incident/190787832023-11-10T01:12:46-08:002023-11-10T01:12:46-08:00Potential Service Disruption on Clover systems<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>01:12</var> PST</small><br><strong>Resolved</strong> - Thank you again for your ongoing patience. We have cleared all the previously reported issues on the Clover platform and all services, including the Clover Dashboard, are functional. We apologize for the disruption earlier this evening and please reach out if you need any further support.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>20:13</var> PST</small><br><strong>Update</strong> - Thank you again for your ongoing patience. Our engineers continue to actively work on remediating the remaining issues with our Clover devices along with restoring Clover dashboard access. We will send out another update shortly.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>20:00</var> PST</small><br><strong>Identified</strong> - Thank you again for your ongoing patience. Our engineers are actively working on remediating any remaining issues with our Clover devices along with restoring Clover dashboard access. We will send another update in the next hour if not sooner.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>17:35</var> PST</small><br><strong>Update</strong> - Clover API functionality has been restored. We are continuing to troubleshoot any remaining Clover dashboard or Clover device issues. Thank you for your ongoing patience and we will send another update within the hour.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>16:24</var> PST</small><br><strong>Update</strong> - Update - Clover continues to troubleshoot the previously reported issues - engineering is actively engaged in remediating the issue. Thank you for your ongoing patience.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>15:29</var> PST</small><br><strong>Investigating</strong> - We've identified an issue that may be impacting select Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, including the Merchant Dashboard, eCommerce, APIs and third party applications. We'll send another update in 30 minutes</p>tag:status.clover.com,2005:Incident/189906482023-11-01T14:31:42-07:002023-11-01T14:31:42-07:00Clover is experiencing an Issue with the Merchant Dashboard<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>14:31</var> PDT</small><br><strong>Resolved</strong> - We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>12:26</var> PDT</small><br><strong>Update</strong> - The Clover team continues to troubleshoot the reported issues. Merchants may still see issues logging in to the Merchant Dashboard and may see intermittent issues with other services such as Virtual Terminal, Reports, Orders, Clover APIs, and Refunds.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>10:30</var> PDT</small><br><strong>Update</strong> - Clover Engineering is continuing to work on a change to remediate the reported interruption. Merchants may still see issues logging in to the Merchant Dashboard and may see intermittent issues with other services such as Virtual Terminal, Reports, Order, Clover APIs, and Refunds.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>09:30</var> PDT</small><br><strong>Update</strong> - Thank you for your ongoing patience as we continue to investigate the intermittent issues on Clover dashboard and other Clover services. We've identified a possible fix and are working to remediate the issue quickly. Clover devices and payments are working as expected. We'll send another update in 30 minutes.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>08:49</var> PDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>08:49</var> PDT</small><br><strong>Identified</strong> - We've identified a possible issue that may be impacting select Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, including the Merchant Dashboard, eCommerce, and third party applications. Clover devices are working as expected. We'll send another update in 30 minutes.</p>tag:status.clover.com,2005:Incident/186323382023-09-28T07:44:52-07:002023-09-28T07:44:52-07:00[NA] Clover Go in Limited Mode & Invoice Services Impacted<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>07:44</var> PDT</small><br><strong>Resolved</strong> - Our changes have been implemented and all services are back to normal. Thanks for your patience while we resolved this issue.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>07:29</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>06:56</var> PDT</small><br><strong>Investigating</strong> - Please note that Clover Go is in limited mode which means you can still take payments but are temporarily unable to access receipts, refunds and voids. Our eCommerce invoicing, Customers and Loyalty services may also be temporarily unavailable. Thank you for your patience while we get this resolved.</p>tag:status.clover.com,2005:Incident/180949962023-08-09T07:18:08-07:002023-08-09T07:18:08-07:00EU region Clover Flex and Mini devices are requiring customer signatures on purchase receipts<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>07:18</var> PDT</small><br><strong>Resolved</strong> - The Clover engineering team has identified the issue and a fix will be rolled out shortly.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>06:27</var> PDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>06:26</var> PDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>06:24</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>05:31</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>05:30</var> PDT</small><br><strong>Investigating</strong> - Clover has found an issue with Flex and Mini devices only in the EU region that requires customer signatures on purchase receipts. The Clover engineering team is working on a hotfix. All other transactions are normal.</p>tag:status.clover.com,2005:Incident/180570252023-08-04T20:04:51-07:002023-08-04T20:04:51-07:00Clover is Experiencing DoorDash and UberEats Latency<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>20:04</var> PDT</small><br><strong>Resolved</strong> - We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.</p><p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>19:39</var> PDT</small><br><strong>Monitoring</strong> - The fix has been applied and all systems are working normally. Please notify support if you are still having issues.</p><p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>18:56</var> PDT</small><br><strong>Identified</strong> - We're experiencing latency with Uber Eats and DoorDash orders. We are investigating, and we'll send another update in 30 minutes.</p>tag:status.clover.com,2005:Incident/180050442023-07-30T13:07:47-07:002023-07-31T06:25:29-07:00Partial disruption to services; investigation in progress<p><small>Jul <var data-var='date'>30</var>, <var data-var='time'>13:07</var> PDT</small><br><strong>Resolved</strong> - We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.</p><p><small>Jul <var data-var='date'>30</var>, <var data-var='time'>13:01</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.clover.com,2005:Incident/180045242023-07-30T12:59:35-07:002023-07-30T13:01:06-07:00Partial, disruption to on-line ordering services<p><small>Jul <var data-var='date'>30</var>, <var data-var='time'>12:59</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>30</var>, <var data-var='time'>10:59</var> PDT</small><br><strong>Investigating</strong> - Clover merchants may see intermittent disruption when using Clover On-Line Ordering and/or third-party integrations. Engineering is currently investigating</p>tag:status.clover.com,2005:Incident/179892452023-07-28T15:56:40-07:002023-07-28T15:56:40-07:00Clover is Experiencing an Issue<p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>15:56</var> PDT</small><br><strong>Resolved</strong> - We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>14:30</var> PDT</small><br><strong>Update</strong> - US merchants may experience device and order syncing delays. Order retries should be successful. Authorizations are not affected. The issue has been identified, and a fix is being applied.</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>13:27</var> PDT</small><br><strong>Identified</strong> - US merchants may see issues with orders disappearing and the dining app being unavailable. The issue is currently in the process of being hot-fixed and is planned to be completely fixed in 2 hours. The next update will be sent in one hour or significant status change.</p>tag:status.clover.com,2005:Incident/179803322023-07-27T17:23:40-07:002023-07-27T17:23:43-07:00Clover Canadian Merchants May Be Experiencing an Issue<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>17:23</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>15:59</var> PDT</small><br><strong>Monitoring</strong> - A fix has been rolled out. Canadian Clover merchants may need to go to the Diagnostics app, select Payment Diagnostics, and then select Sync. All other transactions are successful.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>15:58</var> PDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>15:38</var> PDT</small><br><strong>Identified</strong> - We've identified the issue and are working to resolve it. We'll send another update in 30 minutes.</p>tag:status.clover.com,2005:Incident/177555642023-07-03T16:53:59-07:002023-07-03T16:53:59-07:00Clover is Experiencing an Issue<p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>16:53</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>14:32</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>13:45</var> PDT</small><br><strong>Identified</strong> - We've identified the issue and are working to resolve it. We'll send another update in 30 minutes.</p>tag:status.clover.com,2005:Incident/177106172023-06-28T11:29:49-07:002023-06-28T11:29:49-07:00Clover is Experiencing an Issue with Some Mini2 Devices<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>11:29</var> PDT</small><br><strong>Resolved</strong> - We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.</p><p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>11:06</var> PDT</small><br><strong>Monitoring</strong> - If you are experiencing errors processing manual cards on your Clover Mini 2, please reboot your Clover point of sale system now to receive the latest update. This update should resolve your error.</p><p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>10:27</var> PDT</small><br><strong>Update</strong> - Some merchants are unable to enter card numbers manually on their Mini 2 to process payments. Clover Engineering is investigating a solution.</p><p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>09:34</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>09:17</var> PDT</small><br><strong>Investigating</strong> - Clover is experiencing some intermittent issues at this time. There is no action you need to take - we will post another update here within the next 30 minutes.</p>tag:status.clover.com,2005:Incident/172341762023-05-12T19:45:10-07:002023-05-12T19:45:10-07:00COS API Slowdowns<p><small>May <var data-var='date'>12</var>, <var data-var='time'>19:45</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>19:30</var> PDT</small><br><strong>Update</strong> - Clover monitoring alerted to an issue where systems are seeing an issue with degradation<br />of performance. <br /><br />We investigated the issue and found that certain infrastructure required recycling.<br /><br />Upon recycling of infrastructure nodes, the issue was mitigated and service was restored<br />to green.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>19:23</var> PDT</small><br><strong>Update</strong> - Clover monitoring alerted to an issue where systems are seeing an issue with degradation<br />of performance. <br /><br />We investigated the issue and found that certain infrastructure required recycling.<br /><br />Upon recycling of infrastructure nodes, the issue was mitigated and service was restored<br />to green.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>19:23</var> PDT</small><br><strong>Update</strong> - Clover monitoring alerted to an issue where systems are seeing an issue with degradation<br />of performance. <br /><br />We investigated the issue and found that certain infrastructure required recycling.<br /><br />Upon recycling of infrastructure nodes, the issue was mitigated and service was restored<br />to green.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>18:22</var> PDT</small><br><strong>Investigating</strong> - Please note that Clover is experiencing latency on certain functions at this time. We will post another update shortly as we investigate. Thank you for your patience.</p>tag:status.clover.com,2005:Incident/167621192023-04-05T12:45:13-07:002023-04-05T15:22:02-07:00Customers API Outage<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>12:45</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>08:45</var> PDT</small><br><strong>Identified</strong> - Customers endpoints and applications are failing in the sandbox environment. We are actively working to resolve the issue.</p>tag:status.clover.com,2005:Incident/166902492023-03-29T14:18:00-07:002023-03-29T14:18:00-07:00CloverGo G1 application is in offline mode<p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>14:18</var> PDT</small><br><strong>Resolved</strong> - We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>12:13</var> PDT</small><br><strong>Identified</strong> - Users of the CloverGo G1 application may see their device in offline mode. Transactions can still be completed. Impact will likely be seen on refund, voids, and tip adjusts.</p>tag:status.clover.com,2005:Incident/166897572023-03-29T14:16:02-07:002023-03-29T14:16:02-07:00Clover merchants may see errors accessing customer data<p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>14:16</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>11:10</var> PDT</small><br><strong>Monitoring</strong> - We've identified an issue with our Customers and Online ordering app and are working to resolve it. We'll send another update in 30 minutes.</p>tag:status.clover.com,2005:Incident/166884262023-03-29T10:08:48-07:002023-03-29T10:08:48-07:00Clover is Experiencing an Issue<p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>10:08</var> PDT</small><br><strong>Resolved</strong> - We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>08:34</var> PDT</small><br><strong>Identified</strong> - We've identified an issue with our Customers and Online ordering app and are working to resolve it. We'll send another update in 30 minutes.</p>tag:status.clover.com,2005:Incident/165403242023-03-17T03:59:06-07:002023-03-20T03:30:46-07:00Clover is Experiencing an Issue with Auto Batch Closeout<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>03:59</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved. Merchants will have their closeouts processed on their next available closeout window.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>23:54</var> PDT</small><br><strong>Monitoring</strong> - Clover merchants may see a 24-Hrs delay on closeouts. The issue has since been mitigated and Merchants will have their closeouts processed on their next available closeout window.</p>tag:status.clover.com,2005:Incident/164469402023-03-12T04:06:15-07:002023-03-20T03:33:08-07:00Intermittent reboots; Clover devices may prompt for reboot<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>04:06</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>11:59</var> PST</small><br><strong>Investigating</strong> - Clover merchants may see instructions to reboot their devices from time to time. Please follow those on-screen prompts. Our Clover engineering team is investigating.</p>tag:status.clover.com,2005:Incident/164498702023-03-11T19:51:48-08:002023-03-11T19:51:48-08:00Clover merchants may be seeing intermittent service disruptions to multiple services; Clover engineering is investigating<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>19:51</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>15:51</var> PST</small><br><strong>Investigating</strong> - Clover engineering is investigating; retries should be successful.</p>tag:status.clover.com,2005:Incident/162235502023-02-21T09:02:08-08:002023-02-21T09:02:08-08:00Ecomm: Merchants are unable to create or view invoices on Virtual Terminal<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>09:02</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>08:32</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p>tag:status.clover.com,2005:Incident/160460652023-02-06T14:31:25-08:002023-02-06T14:31:29-08:00Clover may see failed transactions on Discover Card<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>14:31</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:57</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:55</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:11</var> PST</small><br><strong>Investigating</strong> - We are currently investigating the issue. Discover has determined they are seeing network errors.</p>